A2Z Information

AFTER HOURS

Phone 0433 035885

for urgent after hours assistance only

AIR CONDITIONING

To operate the air conditioner use the provided remote. For your comfort and efficiency, it is recommended that the air conditioner be set according to the following:
For cool air select the snow flake
Set temperature to 21-24°C

For warm air select the sun
Set temperature to 24-26°C

AIRPORT

Cessnock Airport
Phone 02 4991 6500
Address: 455 Wine Country Drive, Pokolbin

Newcastle Airport
Phone: 02 4928 9800
Address: Williamtown Drive, Willaimtown

ATM/BANKS

An ATM is located in the Pokolbin General Store at Pokolbin Village at 2188 Broke Road, which is open from 8am to 5pm daily

Major banks are situated in the Cessnock Shopping Centre

BARBEQUE

A barbeque available exclusively to our guests can be found on your patio. Utensils are available from your kitchenette. Extra gas bottles can be found outside Villa 2 & 6

BREAKFAST

Breakfast supplies are provided for your stay including local produce of eggs, bacon. Also provided is fruit juice, English muffins and coffee pods.

CAR PARKING

Although there are allocated car parks, please note that there are no specific spaces for each guest room.

CHECK-IN TIME
2:00PM

CHECK-OUT TIME
10:00AM
Late checkout subject to availability only. Please make prior arrangements with reception.

CHEMIST

Pokolbin Village Pharmacy

Phone: 02 4998 6677

Address: Hunter Valley Gardens Shopping Village 13/2090 Broke Road, Pokolbin

CHILD MINDING

Red Zebra Childcare

Phone: 0419 411 636

NOTE: 24 Hours notice is usually required

DENTIST

The closest dentist is located in Cessnock
Dr G Scobie
Phone: 02 4991 2124
Address: 43 Cumberland Street, Cessnock

DOCTOR

The closest doctor is located in Cessnock

Cessnock Medical Centre
Phone: 02 4990 5600
Address: 204 Wollombi Road, Cessnock

Cessnock Hospital
Phone: 02 4991 0555
Address: 24 View Street, Cessnock

DRY CLEANING /LAUNDRY

Cessnock Coin Operated Launderette
Phone: 02 4991 4799
Address: 181 Wollombi Road, Cessnock

NOTE: An ironing board & iron are provided in each room

DVD PLAYER

A DVD player is provided in your room

EMERGENCY NUMBERS

After Hours 0433035885

Emergency 000

EMERGENCY PROCEDURES
Located near the entry door of your room you will find an ‘Emergency Evacuation Map’. In case of a fire or any other emergency please dial ‘0’ then ‘000’ for Fire, Police and Ambulance. Then, please make your way safely to the car park as allocated on the map.

Cessnock Police Station
02 4991 0199
Cessnock Hospital
02 4991 0555

GOLF COURSES

Cypress Lakes
Phone: 02 4993 1800
Address: Cnr McDonalds & Thompsons Road, Pokolbin

The Vintage
Phone: 02 4998 6789
Address: Vintage Drive, Rothbury

Hunter Valley Country Club
Phone: 02 4991 4777
Address: Wine Country Drive, Cessnock

GROCERIES

Basic convenience can be purchased at the Pokolbin General Store located at 2188 Broke Road

HAIRDRYER

A hairdryer has been placed in the vanity unit of your bathroom

HOUSEKEEPING

The rooms at Wine Country Villas are not serviced daily, should you require any additional amenities please use the team at reception

For any housekeeping enquiries please contact Reception on 0436 415 206

INTERNET

Internet is provided free of charge
Network: Wine Country Villas

LINEN

Additional linen, including blankets and pillows, can be found inside of the storage box at the end of your bed(s).

LOSS & DAMAGE

Please take note of the Innkeepers Liability Act which is on display in each room

MAILBOX/POSTAGE

An Australia Post Mail Box is conveniently located at Pokolbin Village adjacent to the car park park at the front of the General Store.

SECURITY

When leaving your room please ensure that you lock all doors and windows. If you have any security concerns, please contact Reception by calling 0436 415 206 or our after hours number 0433 035885. This property has nightly security patrols provided by Newcastle Security.

SMOKING

We ask all our guests to please refrain from smoking inside the rooms. All rooms are fitted with smoke detectors sensitive to cigarette smoke. Please smoke in the car park only.

SUPERMARKETS

Coles, Woolworths, IGA & ALDI are all located in Cessnock

Swimming Pool

Our newly completed swimming pool has some of the best views in the Hunter Valley. Perfectly located to take in the beautiful surrounds, our guests can now cool off during a hot summer day or relax pool side taking in the fresh country air all while enjoying the amazing view.

Pool hours for our guests are 8am to 8pm.

TAXI

Cessnock Radio Cabs
Phone: 02 4990 1111

TELEVISION

Use TV remote to turn on TV
Use FOXTEL remote to search channels
FOXTEL is found on HDMI 2

TOURIST INFORMATION

Hunter Valley Visitor Information
Phone: 02 4990 0900
Address: 455 Wine Country Drive, Pokolbin