A2Z Information
AFTER HOURS
Phone 0433 035885
for urgent after hours assistance only
AIR CONDITIONING
To operate the air conditioner use the provided remote. For your comfort and efficiency, it is recommended that the air conditioner be set according to the following:
For cool air select the snow flake
Set temperature to 21-24°C
For warm air select the sun
Set temperature to 24-26°C
AIRPORT
Cessnock Airport
Phone 02 4991 6500
Address: 455 Wine Country Drive, Pokolbin
Newcastle Airport
Phone: 02 4928 9800
Address: Williamtown Drive, Willaimtown
ATM/BANKS
An ATM is located in the Pokolbin General Store at Pokolbin Village at 2188 Broke Road, which is open from 8am to 5pm daily
Major banks are situated in the Cessnock Shopping Centre
BARBEQUE
A barbeque available exclusively to our guests can be found on your patio. Utensils are available from your kitchenette. Extra gas bottles can be found on your deck
BREAKFAST
Breakfast supplies are provided for your stay including local produce of eggs, bacon. Also provided is fruit juice, English muffins and coffee pods.
CAR PARKING
Although there are allocated car parks, please note that there are no specific spaces for each guest room.
CHECK-IN TIME
2:00PM
CHECK-OUT TIME
10:00AM
Late checkout subject to availability only. Please make prior arrangements with reception.
CHEMIST
Pokolbin Village Pharmacy
Phone: 02 4998 6677
Address: Hunter Valley Gardens Shopping Village 13/2090 Broke Road, Pokolbin
CHILD MINDING
DENTIST
The closest dentist is located in Cessnock
Dr G Scobie
Phone: 02 4991 2124
Address: 43 Cumberland Street, Cessnock
DOCTOR
The closest doctor is located in Cessnock
Cessnock Medical Centre
Phone: 02 4990 5600
Address: 204 Wollombi Road, Cessnock
Cessnock Hospital
Phone: 02 4991 0555
Address: 24 View Street, Cessnock
DRY CLEANING /LAUNDRY
Cessnock Coin Operated Launderette
Phone: 02 4991 4799
Address: 181 Wollombi Road, Cessnock
NOTE: An ironing board & iron are provided in each room
DVD PLAYER
A DVD player is provided in your room
EMERGENCY NUMBERS
After Hours 0433035885
Emergency 000
EMERGENCY PROCEDURES
Located near the entry door of your room you will find an ‘Emergency Evacuation Map’. In case of a fire or any other emergency please dial ‘0’ then ‘000’ for Fire, Police and Ambulance. Then, please make your way safely to the car park as allocated on the map.
Cessnock Police Station
02 4991 0199
Cessnock Hospital
02 4991 0555
GOLF COURSES
Cypress Lakes
Phone: 02 4993 1800
Address: Cnr McDonalds & Thompsons Road, Pokolbin
The Vintage
Phone: 02 4998 6789
Address: Vintage Drive, Rothbury
Hunter Valley Country Club
Phone: 02 4991 4777
Address: Wine Country Drive, Cessnock
GROCERIES
Basic convenience can be purchased at the Pokolbin General Store located at 2188 Broke Road
HAIRDRYER
A hairdryer has been placed in the vanity unit of your bathroom
HOUSEKEEPING
The rooms at Wine Country Villas are not serviced daily, should you require any additional amenities please use the team at reception
For any housekeeping enquiries please contact Reception on 0436 415 206
INTERNET
Internet is provided free of charge
Network: Wine Country Villas
LINEN
Additional linen, including blankets and pillows, can be found inside of the storage box at the end of your bed(s).
LOSS & DAMAGE
Please take note of the Innkeepers Liability Act which is on display in each room
MAILBOX/POSTAGE
An Australia Post Mail Box is conveniently located at Pokolbin Village adjacent to the car park park at the front of the General Store.
SECURITY
When leaving your room please ensure that you lock all doors and windows. If you have any security concerns, please contact Reception by calling 0436 415 206 or our after hours number 0433 035885. This property has nightly security patrols provided by Newcastle Security.
SMOKING
We ask all our guests to please refrain from smoking inside the rooms. All rooms are fitted with smoke detectors sensitive to cigarette smoke. Please smoke in the car park only.
SUPERMARKETS
Coles, Woolworths, IGA & ALDI are all located in Cessnock
Swimming Pool
Our newly completed swimming pool has some of the best views in the Hunter Valley. Perfectly located to take in the beautiful surrounds, our guests can now cool off during a hot summer day or relax pool side taking in the fresh country air all while enjoying the amazing view.
Pool hours for our guests are 8am to 8pm.
TAXI
Cessnock Radio Cabs
Phone: 02 4990 1111
TELEVISION
Use TV remote to turn on TV
Use TV remote to search channels including Foxtel
An extra HDMI cable is provided for other devices
TOURIST INFORMATION
Hunter Valley Visitor Information
Phone: 02 4990 0900
Address: 455 Wine Country Drive, Pokolbin
